SOBER LANE PRIVACY POLICY
Last updated: 30 July 2026
1. WHO WE ARE
Sober Lane is a bar and restaurant located at 5 Sullivan’s Quay, Cork, T12 H771, Ireland.
For the personal information covered by this policy, Sober Lane is the data controller.
Contact details:
Email: party@soberlane.com
Telephone: 021 431 7979
Address: 5 Sullivan’s Quay, Cork, T12 H771, Ireland
2. WHAT THIS POLICY COVERS
This policy explains how we collect and use personal information when you:
• contact us by email, telephone, our website or social media;
• submit a booking, party or event enquiry;
• interact with one of our Facebook or Instagram advertisements;
• use an automated chat or lead form in Facebook, Instagram or Messenger; or
• otherwise provide information to Sober Lane.
3. INFORMATION WE MAY COLLECT
Depending on how you contact us, we may collect:
• your name, email address and telephone number;
• details of your booking or enquiry, including dates, group size and event requirements;
• messages and other correspondence with us;
• payment, deposit and transaction information, where relevant;
• dietary, accessibility or other requirements that you choose to provide;
• information supplied through Facebook, Instagram or Messenger; and
• limited technical information about use of our website, including cookies and similar
technologies where permitted.
Please do not send sensitive personal information unless it is necessary for us to deal with
your request.
4. HOW AND WHY WE USE YOUR INFORMATION
We may use your personal information to:
• respond to questions and provide information you request;
• manage booking and event enquiries;
• arrange, confirm and administer bookings, deposits and payments;
• contact you about your enquiry or booking;
• provide customer service;
• maintain business, financial and accounting records;
• protect our business, customers and systems from fraud, misuse or security threats;
• comply with legal and regulatory obligations; and
• send marketing messages where you have chosen to receive them.
Our legal bases generally include:
• steps taken at your request before entering into a contract and performance of a contract,
for example when dealing with a booking;
• our legitimate interests in responding to enquiries, operating the business, improving our
services and protecting our legal rights;
• compliance with legal obligations, including tax and accounting requirements; and
• your consent, particularly for optional direct marketing and non-essential cookies.
You may withdraw consent at any time. Withdrawal does not affect processing that took
place before consent was withdrawn.
5. FACEBOOK, INSTAGRAM AND MESSENGER ENQUIRIES
When you respond to a Sober Lane advertisement or automated chat, Meta may provide us
with the information you enter, such as your name, email address, telephone number and
answers to booking questions. We use that information to respond to your request and,
where appropriate, follow up about a booking or event.
Facebook, Instagram and Messenger are operated by Meta Platforms Ireland Limited. Meta
processes information under its own terms and privacy policy. We do not control Meta’s
separate use of your information.
We will not add you to a general marketing list solely because you made an enquiry. We will
send promotional marketing only where we have an appropriate legal basis, such as your
consent.
6. WHO WE SHARE INFORMATION WITH
We may share personal information only where reasonably necessary with:
• Meta Platforms Ireland Limited in connection with Facebook, Instagram and Messenger;
• website, booking, email, payment, cloud storage and IT service providers;
• accountants, auditors, insurers, legal advisers and other professional advisers;
• event or service partners where necessary to fulfil your request and where you have been
informed; and
• public authorities, regulators or law-enforcement bodies where required by law.
We do not sell personal information.
Some service providers may process information outside the European Economic Area.
Where this occurs, we use providers and safeguards intended to protect the information in
accordance with applicable data-protection law, such as adequacy decisions or approved
contractual protections.
7. HOW LONG WE KEEP INFORMATION
We keep personal information only for as long as reasonably necessary for the purpose for
which it was collected. Our usual retention periods are:
• enquiries that do not become bookings: up to 12 months after the last contact;
• booking, payment and transaction records: generally up to six years, or longer where
required by law or needed for a legal claim;
• marketing contact details: until consent is withdrawn or the information is no longer needed,
with inactive records reviewed regularly; and
• website and security records: for a limited period appropriate to their purpose.
We may retain information for longer where necessary to establish, exercise or defend legal
claims or meet a legal obligation.
8. YOUR DATA-PROTECTION RIGHTS
Subject to applicable law, you may have the right to:
• obtain a copy of your personal information;
• correct inaccurate or incomplete information;
• request deletion of your information;
• request restriction of processing;
• object to processing based on legitimate interests or for direct marketing;
• receive certain information in a portable format;
• withdraw consent at any time; and
• complain to the Data Protection Commission.
To exercise a right, contact us at party@soberlane.com. We may need to confirm your
identity before completing a request.
The Irish Data Protection Commission can be contacted through www.dataprotection.ie.
9. SECURITY
We use reasonable organisational and technical measures designed to protect personal
information against accidental loss, unauthorised access, alteration or disclosure. No
internet or electronic storage system can be guaranteed to be completely secure.
10. CHILDREN
Our online booking, advertising and enquiry services are intended for adults. We do not
knowingly use Meta lead advertisements or automated chats to collect personal information
directly from children.
11. CHANGES TO THIS POLICY
We may update this policy to reflect changes in our services, systems or legal obligations.
The latest version will show its updated date at the top of the page.
12. CONTACT US
Questions about this policy or how Sober Lane uses personal information can be sent to:
Sober Lane
5 Sullivan’s Quay
Cork
T12 H771
Ireland
Email: party@soberlane.com
Telephone: 021 431 7979